Customer Support Representative

Job Description

Experience :

Minimum 2 years

Salary :

$50,000 – $60,000 per year

Job Summary :

We are looking for a dedicated Customer Support Representative to join our team in New York. The ideal candidate will handle customer inquiries, provide solutions, and ensure a high level of customer satisfaction. This role is perfect for individuals who thrive in a fast-paced environment and have strong communication skills.

Responsibilities :

1. Respond to customer inquiries via phone, email, and live chat.
2. Resolve customer issues promptly and professionally.
3. Maintain detailed records of customer interactions and feedback.
4. Work closely with other teams to improve customer experience.

Skills :

Excellent verbal and written communication skills

Benefits :

1. Competitive salary and performance bonuses.
2. Health, dental, and vision insurance.
3. Work-life balance with flexible scheduling options.
4. Paid time off, including holidays and vacation days

Requirements :

1. Strong problem-solving abilities and attention to detail
2. Ability to handle multiple tasks and work under pressure
3. Proficiency in CRM software and Microsoft Office Suite
4. Positive attitude and team-oriented mindset

Apply Now